With 20 years of sales and international distribution experience in Europe, Asia and North America Jérôme comes with a lot of experience in brand management and distribution. He experienced the challenges of handling and expanding a brand from a no-name to a market leader - growing online sales without hurting but improving offline sales, making it a successful mix for the company.
Former head of EMEA for an FMCG brand in consumer electronics, Jérôme now specialises in helping global brands grow their brand and sales on and through Amazon. He most enjoys most working with brands on their strategy to generate success on Amazon, on how to foster agility to be able to tackle the everyday challenges you get with Amazon. Today he helps major multinational brands on their approach on Amazon bringing clarity to management teams and focus to operation teams.
Alvaro is our Business Development Manager and a trusted Amazon Consultant. He focuses on generating our best potential partners, defining what services are best suited to their business. Alvaro also consults brands of all sizes on how to maximize Amazon presence..
Alvaro has worked with reputable Amazon consulting groups, including Nozani and Buy Box Experts, and has successfully launched his own Private Label Brand on Amazon. Alvaro helps Amazon Sellers and Vendors secure a long-term strategy that suits their budget and goals. You can expect a warm smile, 100% transparency, and simplified solutions when working with him.
Alvaro is a dog-lover, Latin food enthusiast, and a huge Baltimore Orioles fan. He can speak both English and Spanish, and is proficient in German.
With a business management background, and solid experience in supporting eCommerce Amazon businesses, Sarra comes with a calm and organised background. She is driven to effectively manage the accounts she is in charge of. Sarra has held many positions as a trusted Amazon brand manager and consultant, and has worked with many brands from different business categories.
Sarra helps her clients build a solid strategy to grow their brand and lift-up sales by covering all imaginable aspects, from Vendor and/or Seller account(s) to fixing catalogues and listings, creating and optimizing advertising campaigns and promotions, and even building a customized brand store that reflects your brand and values. Sarra is fluent in English and French, and has started to learn German.
In her free time, Sarra enjoys making small trips and discovering new regions and towns. She finds solace in ancient Medieval and gothic cities and castles, surrounded by nature and hiking paths. When she’s not outside, Sarra loves to be surrounded by music and making creative DIY crafts.
Zoë Mondloch is a graphic designer based in Luxembourg.
In 2010, she graduated with a Bachelor of Arts in Graphic Design from Akadamie für Kommunikationswissenschaft in Cologne, Germany.
After her studies, she worked in coordination and production for magazines like Archiduc and Delano and many other productions at Maison Moderne for nearly five years before focusing on graphic design.
Contrarily to writing about herself in third person, Zoë enjoys long runs and has a deep love for japanese food.
A journalist by trade, Jess has a first class degree in Journalism from Anglia Ruskin University in Cambridge, UK.
She spent the first 10 years of her career working on trade magazines for the coach and bus industry, becoming editor of a leading UK title for group tourism professionals. It was more exciting than it sounds – she got to travel a lot in Britain, and even made it to Holland for an afternoon.
Her passions include books, the seaside, architecture and ocean liners. She is great at English, terrible at French and German.
Trained in International trade, Yann has been helping brands grow and develop on Amazon for 5 years. From managing advertising campaigns to fixing listing issues, Yann knows the ins and out of the trade like clockwork.
Always striving to find creative and effective ways to solve problems, Yann has various tricks up his sleeve - which often come in handy when working on Amazon. These include video editing and advanced spreadsheet skills.
Yann can speak French and English, and is interested in improving his rudimentary Spanish. When he’s not busy on Amazon, Yann enjoys solving Rubik’s cubes, lifting heavy objects, and playing guitar.
With 8 years of experience working in customer service support, Misa comes with solid knowledge of how to keep a high level of customer satisfaction. She has been supporting many brands in growing their e-business, and the back-end of Amazon is no secret to her.
Misa’s prefered tasks include dealing with people, supporting and enabling teams, and making other’s lives easier.
In her leisure time, Misa practices volley-ball in nothing less than the national team - which speaks volumes of her sense of challenge. Being full of energy, she still has time to be a super-mum to her two lovely boys.
For years, Mireille has helped companies to create and grow their businesses on different e-commerce platforms like Shopify and Prestashop. She has strong customer relationship skills, developed over the years in the fields of e-commerce and distribution.
Mireille is a highly organised person, putting a lot of effort into her work. She loves to explore new possibilities and fresh ideas - and supporting accounts on Amazon brings a lot of that!
She is passionate about event organisation in her spare time, and has a growing interest in fish farming.
Hyperactive and driven, Samantha uses her skills and qualities to support the team and her customers to meet high targets. She will be able to face a long day of excel-formula-fighting - as long as she can share her sense of humour and contagious laugh.
Samantha’s wide experience as a dancer, along with her experience in working with fashion brands, have given her a refreshing new eye on the team’s work.
Outside of work, she enjoys sports and creativity, going back to her youthful loves - dance and making splendid soaps (which she shares with friends).